Skip to main content
Entire section Custom print Text Only Rich Text Print

Article (6): Responsibilities of the Bank to the Customer

C 1/2020 Effective from 15/2/2020
  1. Banks must inform customers of their following responsibilities:
     
    1. If the customer changes his/her address or contact numbers, he/she should inform the Bank through relevant channels.
       
    2. The customer should keep all correspondence relating to the account between themselves and the Bank in a secure place for future reference.
       
    3. The customer should check the statements sent to him/her and acknowledge receipt where required by the Bank to do so.