9.6.1The Licensed Person must ensure that the Service Provider maintains and tests a plan to ensure the continuity of outsourced functions with a minimum disruption to the business in the event of unforeseen incidents;
9.6.2The Licensed Person must maintain and regularly review a contingency plan to enable it to set-up alternative arrangements, with minimum disruption to the business, should the outsourcing contract suddenly be terminated or the Service Provider fails;
9.6.3Such contingency plans must include various options, such as:
a)the identification of alternative Service Providers;
b)plans to in-source the outsourced functions; and