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9.8 Termination

N 35/2018 STA
  1. 9.8.1Termination of the agreement by the Service Provider under any circumstances must be permitted only under a sufficient notice period within which the Licensed Person is able to identify another Service Provider or to in-source the function;
  2. 9.8.2The Licensed Person must retain the right to terminate the Service Level Agreement without any notice period under the following conditions:
    1. a)The Service Provider fails to provide quality services as agreed;
    2. b)The Service Provider is in breach of any sanction laws or any other applicable laws;
    3. c)Ownership of the Service Provider changes that has an impact on the interest of the Licensed Person or has a conflict of interest with the Licensed Person; and
    4. d)The Service Provider becomes insolvent or bankrupt or is under liquidation.
  3. 9.8.3The Service Level Agreement must provide for the return of all customer data to the Licensed Person in the event of the termination of such agreement without retaining any copies.