Book traversal links for Chapter 17: Customer Complaints Process ‹ E. Customer Protection Standards Up Introduction › Chapter 17: Customer Complaints ProcessN 35/2018 STA Introduction 17.1 Customer Complaints Processes and Procedures 17.2 Customer Support Officer 17.3 Turnaround Time 17.4 Disclosure of Unresolved Complaints 17.5 Internal Audit Book traversal links for Chapter 17: Customer Complaints Process ‹ E. Customer Protection Standards Up Introduction › 3821